Point Income: Redeeming points: fees, minimums and timing
Advertising / referral links may be included.
Check the official exchange screen for the available destination, minimum points, handling fee and expected completion time. Compare the net yen value after fees. Destinations and conditions change; Pivox does not publish unverified current rates as fixed promises.
Taka’s referrals: 605 people
Compare the reward you will receive
Check the official exchange screen for the available destination, minimum points, handling fee and expected completion time. Compare the net yen value after fees. Destinations and conditions change; Pivox does not publish unverified current rates as fixed promises.
Before submitting a request
Confirm the destination account, account-holder name and any authentication or identity-verification requirement. Keep your registration details consistent with the destination’s rules. Do not use another person’s account to get around a name mismatch. Save the request reference and expected date.
If a redemption has not arrived
Distinguish a request still under review from a completed request whose reward has not appeared. Check business-day timing, destination account details and official notices. Contact the provider through its official support route with the request date and reference.
Point Income’s guide states one redemption request per day and no new request until the previous one completes. A destination must be in your own name. Real-time exchange is limited to eligible destinations and requires three completed exchanges plus phone authentication; it is not automatically available to a new account.
Related guides
- Point Income: Getting started
- Point Income: Referral code and registration benefits
- Point Income: Benefits, limitations and safety
- Point Income: Shopping through a points website
- Point Income: Missing points: how to check the status
- Point Income: Membership benefits and events
- Point Income: Choosing offers without unnecessary spending
Can foreign residents use points websites?
Nationality alone does not establish eligibility. Check each service’s current membership rules, age and residence requirements, accepted phone authentication and identity documents. An advertiser or redemption provider may apply different conditions from the points website. Pivox does not confirm individual eligibility or promise approval. Official registration and support screens may be in Japanese; this is an independent guide, not an official English service.
Before registering, check the spelling of your name, Japanese address and phone authentication on the official form. Where a bank account is required, confirm the account-holder name and supported account type with the redemption provider. Do not invent a kana spelling or abbreviate a name just to pass a form. Ask official support if your name cannot be entered correctly.
Official information (Japanese)
Point Income — Official information (Japanese)Written by Taka · Checked 16 October 2026